Submit a Maintenance Request

Use this form for non-emergency maintenance issues. For a personal safety, fire, medical, or crime emergency, call 911 first. For a building or property emergency—such as active flooding, loss of heat in winter, an electrical hazard, or serious property damage—contact Front Step PEI directly after addressing immediate safety and calling 911 when appropriate. This online form is not monitored for emergency response.

Personal safety, fire, medical, or crime emergency? Call 911 first.

Building or property emergency? Contact Front Step PEI directly after dealing with immediate safety. Do not wait for an online response.

Rental Unit

Which unit is this request for?*

Tenant Contact

Full name*Email*Phone*Preferred contact method*

PhoneTextEmail

Request Type

What kind of issue is this?*

Urgency

EmergencyEmergency

UrgentUrgent

RoutineRoutine

Selecting Emergency does not alert emergency services or guarantee an immediate online response. Call 911 first for personal safety, fire, medical, or crime emergencies. For active flooding, loss of heat in winter, electrical hazards, or serious property damage, contact Front Step PEI directly after addressing immediate safety.

Issue Details

Short title*Detailed description*

When did the issue start?*Is the issue getting worse?*

YesNoUnsure

Repair Access & Entry Notice

Routine maintenance

At least 24 hours’ written notice is required, with entry between 9:00 a.m. and 9:00 p.m., unless the tenant agrees to another arrangement.

Urgent, but not an emergency

The same notice rule applies unless the tenant agrees to earlier access. Front Step PEI will contact the tenant promptly to coordinate.

Emergency or immediate serious damage

For an emergency, fire, water damage, or immediate serious danger or damage, access may occur without advance notice.

PEI Rental Office entry rules

Coordination preference*

Standard legal notice is sufficient; I do not need to be homePlease contact me to coordinate when possibleI may agree to earlier access when contacted

This preference helps with scheduling. It does not limit lawful emergency entry or any statutory right of entry.

Photos

Photo upload coming soon.

Coming Soon

Confirmation

I confirm the information provided is accurate and understand this request will be reviewed before scheduling.

Placeholder form — submissions are not yet delivered to Front Step PEI.